Your flight might not be eligible. Ways to check-in for your flight including online and on your mobile. Our call-back service means you'll no longer have to wait on the line to hold your place in the call queue. Contact Mad Paws for assistance with your booking or other information. For more information about how you to protect yourself online, visit the Australian Government's Stay Smart Online website at www.staysmartonline.gov.au. Looking to contact a department in the Qantas Group? Request wheelchair assistance. Read our airport guides, find airport parking and book chauffeured transfers. 5 results found. All the information you need to know about, Your rights under the Australian Consumer Law, Qantas Australian Domestic network changes, Temporary inflight and airport service changes, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Qantas Frequent Flyer Earn Category tables, Physical Qantas Frequent Flyer card and kit distribution, Big Points Sale | Points Plus Pay - Flights, American Express Ultimate Experience Competition, Double Status Credits on Qantas flights to Ballina, Triple Qantas Points on Qantas flights across Australia, 9.30am to 1.30pm and 2pm to 5.30pm, Monday to Friday. 13 1313. © Qantas Airways Limited ABN 16 009 661 901, Flight Reward and Priority Reservations Contacts, Share your concerns, compliments and feedback, Existing and future flight booking queries, Frequently asked questions about Customer Care, Australian mailing address and fax numbers, Notice for customers in the European Union, How to recognise authentic Qantas communications, Scam phone calls purporting to be from Qantas, points have not been credited to my account, error message when I try to view my booking, unable to access or log in to Manage Your booking, Recommended browsers for the Qantas website, Additional software required to view various functions on qantas.com, Emails received that I believe are not from Qantas, 9am to 5pm Mon to Fri except national holidays, +63 2 812 0607 and Qantas Toll-free 1800-1611-0267 (use PLDT landline), 9am to 5.30pm Sat to Wed, 9am to 2pm Thur, Get in touch with Qantas head office on +61 (02) 9691 3636, Find out about new jobs at Qantas and apply for vacant positions at, Get information on shareholder details and the Qantas share performance at, Find out more about carbon offsetting, sustainability, noise management and other environmental issues at, For all of your Dangerous Goods enquiries from training to operator approvals contact via, All advertising queries for Qantas' Inflight Entertainment and Wi-Fi to be directed by, All media enquiries should be directed by. Find out how to change your booking, contact your local Qantas Office and get answers to other questions. Restaurant and hotel reviews, photo galleries and travel articles. Qantas - Largest Australian airline, extensive domestic network and international services to major cities in the Asia-Pacific region, America, Europe and Africa. Subscribe to Red Email for the latest flight specials. To earn Qantas Points, quote your Qantas Frequent Flyer membership number when booking. Use Qantas Points or Points Plus Pay to shop for home appliances, electronics, homewares, kids toys, gift cards and more on Qantas Rewards Store. Further information about the automated scam calls can be found on the SCAMwatch website, Get the latest flight deals straight to your inbox. Use your points for flights, upgrades, hotels, or car hire. Reach out to our team, we're always happy to help. Here's how to get in contact with us, 24 hours a day. We are here to help with queries or would love to hear your feedback. The more you fly the faster you’ll enjoy benefits like priority boarding, lounge access and much more. ... (Qantas Rewards Store) from 9 April 2021 to 30 April 2021. Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly a lot. If you're calling our contact centres in Australia or New Zealand you may be offered our call-back service. For help with car, cruise, Airbnb, hotel and transfer bookings. Terms and conditions apply. Authorities have been advised of the scam calls and are investigating. Here are the answers to our most frequently asked questions about website technical support: You can find answers to other frequently asked questions online. Use your points for flights, upgrades, hotels, or car hire. Yelp is a fun and easy way to find, recommend and talk about what’s great and not so great in Adelaide and beyond. View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. If you receive one of these emails we recommend you delete it immediately and do not open it or download the attachment. Qantas Customer Service Australia. Information about travelling with kids and children travelling alone. These calls are not from us, and can easily be identified as unauthentic. A … Frequent Flyer Membership Enquiries* 13 11 31. How to connect with us through Social media platforms. Purchase an Extra Legroom seat, choose a seat for your flight and view Exit Row seating requirements. We believe the journey should be as exciting as the destination. With terminals all around the world, Qantas Freight allows you to ship to nearly anywhere. Customer Service | Email Us; Phone +61 8 8308 9211; Facebook; Twitter; Instagram; LinkedIn; YouTube These may ask customers to visit an external site and download a file or confirm customer details. With lots of ways to use your points, you’ll be sure to find something you like. Ways to check-in for your flight including online and on your mobile. + IDD code for your country/region. For contact details to all our local and global Qantas Contact Centres and Qantas offices, select from our worldwide country/region options below to locate the office you require. Find address and contact details, operating hours, and facilities for handling domestic Qantas Freight in Adelaide. Download our free online tools for individuals with dexterity limitation. Sometimes fake Qantas Facebook pages will make offers to the general public. A fee applies for bookings made or changed through Qantas Contact Centres, Qantas airport locations, and social media. Deals on Qantas flights across a range of Australian and international destinations. All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. Travel and partner special offers available exclusively for our members. Details for our head office, careers, sponsorship, media and more. Track updates on extreme weather or other major issues that may impact your flight. Our Brisbane Freight terminal is currently open, however delays may occur. Qantas Points will be credited to your account at least 8 weeks after check-out. Alternatively you may find what you're looking for with our Online Services or Frequent Flyer FAQs. It is also often the case that the recipients of the scam are not customers of the company purporting to make the phone call - which is why individuals who are not necessarily Qantas customers might have also received a phone call. Contact Qantas Shopping regarding Online Mall offers, Card Offers, your shopping history and more. Disclaimer: ## Toll free calls cannot be made from mobile phones using these numbers. Buy flight and unique experience vouchers. Discover the world with Qantas and our partners. Whether you’re booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things. To change or cancel your flight booking online (including Classic Flight Reward bookings) login to Manage Your Booking. Level 12, 108 King William St. Adelaide, SA, 5000. * Local toll free number when dialled from within the country/region. Have a question regarding a shipment? A fee applies for bookings made or changed through Qantas Contact Centres, Qantas airport locations, and social media. 8am to 12pm and 1.30pm to 5pm, Monday to Friday, 9am to 12pm, 1pm to 5pm, Monday to Friday - Commercial Sales Support, reservations, ticketing, 9am to 2.30pm and 3.30pm to 6pm, Monday to Friday, 8am to 1pm and 4.30pm to 7.30pm Saturday to Thursday. REVIEWS. If your enquiry is in relation to an existing flight booking or future travel, contact your local Qantas office. Need some advice on the service that best suits your needs. Find Information and support online for Qantas Freight, Australia's leading air freight carrier. Book 10 or more passengers travelling to the same destination. Information about visas, health and more. What to do if you've received suspicious communication from Qantas via email, phone or social media. If your flights were booked through a travel agency or third-party website, contact these companies directly for assistance. Find out more about inflight dining, entertainment and seat maps. Eagle Farm QLD 4007. In addition to making bookings on qantas.com, bookings can be made through Qantas Contact Centres. Our head office is located at:Qantas Airways10 Bourke RoadMascot NSW 2020. Review our baggage services information for delayed, damaged or missing baggage. UK customers should note that Qantas is not currently subscribed to an approved ADR scheme in the UK (and is not required to be), and therefore neither the ODR platform nor any approved ADR providers will be able to process or accept your complaint. 8.30am to 5pm, Monday to Friday (except Wednesday's and public holidays). In addition to making bookings on qantas.com, bookings can be made through Qantas Contact Centres. Find information about visas, health and more. Shop here. * Open hours: 7am-7pm (AEST) Mon to Sat (AEST). Below are some examples of scams that have recently been sent out to customers. Phone Number: Open Hours: Flights: 13 13 13: 24 hours, 7 days a week: Qantas Holidays for holiday packages: 13 14 15: 9.00am-8.00pm Mon to Fri, 9am-5pm Sat AEST: Hotels: 1800 893 844 +61 (2) 9304 7020. Brisbane Airport. Restaurant and hotel reviews, photo galleries and travel articles. Download our free online tools for individuals with dexterity limitations. Please allow up to 28 days to receive a reply if using this option. Qantas Freight in Adelaide, reviews by real people. 24 hours, 7 days a week. Find out how to boost your businesses Qantas Points with a choice of American Express payment solutions. Keep up-to-date with all the latest Frequent Flyer news. Check out our terminal locations now. From time to time we are made aware of email scams and social media posts that claim to be authentic Qantas communications. Refer to booking assistance and specific needs for more information. Contact us here. Virgin Australia’s fresh Adelaide Airport lounge is finally ready to welcome travellers, unlocking its doors this week: 10 months later than planned. Search Qantas timetables for Qantas, QantasLink and Jetstar flights. Send to mobile. Flight Bookings 13 13 13. Qantas Points will not be earned on cancelled or refunded bookings. Deaf, hearing or speech impaired customers can call the National Relay Service by dialling 711, then ask for us on +1 1800 227 4500 Canada, For the USA, deaf, hearing or speech impaired customers can call the National Relay Service by dialling 711, then ask for us on +1 1800 227 4500 USA. Adelaide Airport. Log in with your booking reference to request seats, change or upgrade flights, check in and more. If you're calling our contact centres in Australia/New Zealand you may be offered our call-back service. Call 1300 650 729. Disclaimer: ** International call charges may apply when using international roaming services from mobile phones. Change or cancel flights, redeem a flight credit, check in and more. Phone Number; Adelaide . Find out how to change your booking, contact your local Qantas Office and get answers to other questions. There is no booking fee when you book your flights on qantas.com (other fees may apply). Start your trip in the exclusive surrounds of one of our world class airport lounges. Qantas Flight Catering in Adelaide, reviews by real people. Options for mobility and medical assistance and first-time flyers. ~ Customers in the US who are deaf or who have a hearing or speech impairment can call via the National Relay Service by dialling 711, 24 hours a day, 7 days a week. Browse our airport guides and lounge network information. Why not check out our frequently asked questions. However, customers in the European Union can also contact Qantas by email on eudisputeresolution@qantas.com.au. Discover how you can start earning great rewards and savings simply for running your business. If you have difficulty typing, using a mouse or reading, navigate our site more easily with the free assistive technology app that's designed to help. Hotel Bookings^ 1300 738 206. Deaf, hearing or speech impaired customers please call via the National Relay Service 24 hours a day, 7 days a week. We send important documents that relate to your booking as Adobe Acrobat (PDF) files that you can download directly. Get ready for your big adventure with our dedicated family section. Check with your phone provider before calling. See in maps. Upgrade my browser. In addition to the total package points earn, each Frequent Flyer member who enters their Qantas Frequent Flyer number into the booking will also earn Status Credits and Qantas Points on the flight component of the package. For enquiries regarding your Frequent Flyer Membership, use our Qantas Frequent Flyer Form. You can easily identify this as a scam by the following details: How to recognise an official Qantas e-ticket and itinerary. Simply choose the region your enquiring from: Call us from anywhere in Australia for flight, arrival and departure enquiries. 24 Hours. Use the Qantas App to book and manage your trip with features such as check-in, seat selection, boarding pass access, My QFF and more. Recipients are advised not to provide personal details or respond to the automated prompts. Disclaimer: * Long distance call charges may apply. Book city tours, hop-on-hop-off buses, organised tours and more. Did you know you can change your flight, check in online, add special requests, update your contact details, request a frequent Flyer upgrade and more through Manage your booking. Remember you can always, There is no reference to the customer name, Booking Reference or itinerary details, The details show incorrect amounts paid for seat selection. It is the world's third-oldest airline still in operation, having been founded in November 1920; it began international passenger flights in May 1935. SIMILAR. For your Frequent Flyer account security, we are unable to change or provide specific account information via email or in writing. Onboard or at one of our world class airport lounges booking online including. 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